Contact information

Contact PRINTCHEN

Stuart Acklam · Sole proprietor
11BAR3D / PRINTCHEN
Ehestorfer Heuweg 74a
21149 Hamburg
Germany

Email: stuart@printchen.com
Telephone: +49 40 41167116

Please email us with questions about products, colours, personalisation, production and delivery times, or your order. For an existing order, please include your order number where possible.

Artwork and print approval

For eligible products, you can submit your reference photo and personalisation details when ordering. For team jersey products, we agree the design with you and only begin production after your explicit approval to print.

Returns and withdrawal

Please send withdrawal declarations and returns to the postal or email address above. Details are set out in our withdrawal and returns policy. To withdraw online, use the “Withdraw from contract” button in the shop. You can also manage orders and returns under “Orders & returns”.